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Marketing, Sales and Customer Service

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Customer Service Nightmares(C1A498-7) Our Price: $13.95

Building & Closing the Sale - book(self-study audio, self-study video also available)(C1A598-3) Our Price: $13.95

Call Center Success- book (self-study audio, video, CD or group training video also available)(C1A578-9) Our Price: $13.95

Calming Upset Customers - book(self-study CD, group training video also available)(C1A384-0) Our Price: $13.95

Customer Service SkillMap - assessment w/development guide( facilitator's/coach's guide available),(FLL1) Our Price: $57.50

Professional Selling SkillMap - assessment w/development guide( facilitator's/coach's guide avail.)(FLL2) Our Price: $67.50

Writing & Implementing a Marketing Plan(C1B083-3) Our Price: $13.95

Interviewing Techniques for Managers(TS4) Our Price: $14.95

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