Terms of Sale
Orders
Orders can be placed through the website via our secure shopping cart. You can also place orders by phone. In the US, call 916.400.3557. Office hours are (8:30 to 5 Pacific time, M thru F).
Payment 
We accept major credit cards, Google Checkout, or Paypal for customers whose billing address are in the US, US territories, APO/FPO (military) or Canada. Customers outside the US and Canada should take the link at the top of this page for International terms of sale.
Returns
Exchanges and returns are sometimes necessary with internet shopping—even under the best of circumstances. At Sacred Clothier we try to make the process as easy and inexpensive as possible for our customers. We do not charge restocking fees for returns, so the process for obtaining an exchange is simply to re-order another size/color/product and return the product(s) that don’t work. And in an effort to keep our customers happy.
“Normal” returns for size, color, etc: Request return authorization by emailing to returns@sacredclothier.com and provide your name, order date, and invoice number. Return authorization can be requested for products shipped in the last 30 days. You can also request return authorization by phone using the number at the top of this page. Customers can request a full refund for the product price or a gift certificate for 100% of the product price. No restocking fees are charged.
- Products being returned must be in “new” condition (basically we are asking that you return products in the same condition as when they were received).
- Customers are responsible for the cost of return shipment.
- Products kept for over 30 days without a return request are considered final.
Customers whose return needs don’t fall into this general circumstance are encouraged to email us at jpodell@sacredclothier.com with the details and we’ll try to help.
Returns for wrong merchandise received or defective “new” merchandise: We cover the cost to replace merchandise that was shipped/received incorrectly or was defective in some way right out of the box. We will ship replacement merchandise at no charge and will provide pre-paid shipping for the return of the incorrect/defective merchandise (in the case of shipments from Canada we will reimburse for return shipping expense).
Returns for a defective item that has been used: Please direct inquiries to returns@sacredclothier.com with an explanation of why the product is being returned. Normally, all sales are final once a product has been worn. But, if you would like to contact us and explain the situation, we will be at your service to remedy and work together on a solution.
Address for Returns
Sacred Clothier
9414 Linda Rio Drive
Sacramento, CA 95827
Price Protection Policy
Apparel is a seasonal business and products are often put on sale with no notice. Those pricing changes allow us to pass along savings to our customers. Unfortunately, there are customers who may have recently bought a product only to see a price reduction. We like to “play fair”, so we offer the following price protection policy:
If you bought an item anytime 30 days prior to a markdown, we will give you a gift certificate for the difference in price toward the purchase of anything we sell. To receive the credit, email sales@sacredclothier.com or call our offices (see numbers above) within 30 days of your purchase and we’ll issue the gift certificate to be used with your next purchase. Exclusion: Sometimes we mark down products when size and colors selections are extremely limited, so the price protection policy only applies if we we are offering the same size and color originally purchased.
