Return and Privacy Policy
Return Policy:
We provide a money back customer satisfaction guarantee however customer returns can only be approved and accepted by a company official. Such approved returns will be credited in full at the discretion of a company officer upon receipt of the defective item.
We do not accept responsibility for losses incurred if perishables are not stored in the prescribed manner upon receipt or where an incorrect shipping address is provided or where no one is available to receive a shipped package.
Biltong orders received within 7 days of shipment will not deteriorate during transit however Biltong can develop mould if not stored correctly and should be stored frozen upon receipt if not required for immediate consumption. We do not accept liability for the condition of Biltong which has not been stored in the prescribed manner after the date delivered as confirmed by the carrier.
We do not accept responsibility for losses incurred if perishables are not stored in the prescribed manner upon receipt or where an incorrect shipping address is provided or where no one is available to receive a shipped package.
Biltong orders received within 7 days of shipment will not deteriorate during transit however Biltong can develop mould if not stored correctly and should be stored frozen upon receipt if not required for immediate consumption. We do not accept liability for the condition of Biltong which has not been stored in the prescribed manner after the date delivered as confirmed by the carrier.
Privacy Policy:
We ensure a full privacy policy and no information submitted by our customers will be made available to any other outside or third party.