Giving and Receiving Feedback - book(video, self-study CD, audio available)
Learn the steps for giving feedback so the person doesnÆt get defensive and they are able to make the changes needed. In this workbook style book youÆll work on many case studies and other practice exercises so youÆll be able to use the steps effectively. YouÆll also get valuable insights into ways to receive feedback even if itÆs not very constructive.
By Patti Hathaway